1. Information We Collect

We collect personal information to ensure efficient service delivery and communication with you.

• Ticket Purchasing Information:

When you purchase tickets through our website or authorized ticket vendors, we collect:

• • Full Name
  • Email Address
  • Billing Address
  • Contact Number
  • Event and seat selection details
  • Preferences for specific shows or venues

• Marketing Email Information:

When you subscribe to our marketing emails, we collect:

• • Full Name
  • Email Address
  • Preferences on events or promotions

2. Purpose of Data Collection

In compliance with POPIA, we collect and process your personal information for the following specific purposes:

• Ticket Purchasing: To process and complete your ticket transactions, send confirmation emails, deliver tickets, contact you about event updates, and provide customer support.
• Marketing Emails: To send you promotional emails, event announcements, and special offers based on your preferences, with your consent.

3. Consent for Marketing Communications

By subscribing to our newsletter or opting in for promotional emails, you provide explicit consent to receive marketing communications from Showtime Management. You can withdraw this consent at any time by clicking the “unsubscribe” link in the email or by contacting us at fanclub@showtime.

4. How We Use Your Information

We use your personal information to:

• Process ticket transactions and provide customer support.
• Send marketing emails, event updates, and promotional offers (with your consent).
• Personalize communications based on your preferences and past event attendance.

5. How We Protect Your Information

We implement stringent security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:

• Encryption of sensitive data during transmission.
• Regular security audits.
• Limiting access to personal data to authorized personnel only.

6. Disclosure to Third Parties

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third-party service providers for the purposes of:

• Processing payments (e.g., payment gateways, banks).
• Delivering email campaigns (e.g., email marketing platforms).
• Managing event logistics (e.g., ticketing platforms).

These third-party providers are required to comply with POPIA and ensure the protection of your personal information.

7. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections of inaccurate or incomplete information.
• Deletion: Request the deletion of personal information that is no longer necessary for the purpose it was collected.

To exercise these rights, please contact us at info@showtime.co.za

8. Data Retention and Destruction

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, your data will be securely deleted or anonymized.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can modify your browser settings to block cookies, but doing so may impact certain site functionalities, including ticket purchasing.

10. Contact us

If You have any questions about this Privacy Policy or the way in which we handle Personal Information, or if You wish to invoke any of Your rights described in Section 6 above, please contact info@showtime.co.za 

11. Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

By using our services and purchasing tickets, you agree to the terms outlined in this privacy policy.

Effective Date: 13 August 2018